Refund and Cancellations Policy

Overview

Check-In Time: 1400hrs – 2300hrs     Check Out Time: 1100hrs

Early check-In or Late-Check out is subjected to bed/room availability on the relevant day, To be reconfirmed with the front office staff.

A levy is chargeable for early check-in from 0700 to 1400 hours and late check-out from 1100 to 1800 hours. 

Room not occupied by 2200 hours will be seen as No Show, unless prior arrangement has been made.

Cancellations made 7 days or more in advance of the reservation date, will receive a 100% refund. Cancellations made within 3 – 6 days will incur a 20% fee. Cancellations made within 48 hours to the event will incur a 50% fee.

Refunds will generally be processed within 5-7 business days.

Need help?

Contact us at admin@vikramaheritage.com for questions related to cancellations and refunds.